See your business as it is, then agree where it goes.
The Business Diagnostic is a detailed analysis of your business as it is today. It ends with every stakeholder aligned on the target state, and a roadmap to get there.
- As-is analysis
- How the business runs today
- Target state
- Agreed by every key stakeholder
- Phased roadmap
- From as-is to target state
For established businesses that have stalled.
Established businesses and institutions where one of these is true.
Not being found
The right customers search for what you offer and don't reach you.
Not being chosen
Customers find you, compare you, and pick someone else.
Can't see what is working
Leads, sales and operations aren't measured, so no one knows what to fix.
Five things you keep.
The customer journey today
How customers find, evaluate and choose you, from first search to repeat purchase, and where they drop off.
Root causes, ranked
What is holding the business back, ranked by impact.
A full audit
Your website, search presence and social channels and, where relevant, your ERP and operating systems.
An agreed target state
Where the business should be, agreed by all key stakeholders.
A phased roadmap
The steps from as-is to target state, in order.
The roadmap is yours.
- Step 01
Act on it yourself
Use the roadmap with your own team. It is written to be acted on.
- Step 02
Or act on it with Lucidspire
The first piece of delivery — a build, a hire or a campaign — follows from what the diagnostic finds.
Sectors we have diagnosed.
Healthcare
Healthcare businesses and providers.
Request a business diagnostic.
Tell us what is holding the business back. We'll come back to set up the diagnostic.
Business Diagnostic request
Start with the diagnostic
A few lines on your business and what isn't working is enough. Or take the company profile with you.
Business Diagnostic request